Here's the revised version:
How do I know my size?
Each product page includes a size guide. If you're between sizes, we recommend sizing up.
When will my order ship?
Orders are processed within 1–3 business days. You'll receive a tracking number by email once your order has been dispatched.
How long does delivery take?
We ship from China. Estimated delivery times:
- United Kingdom: 10–20 business days
- Norway: 14–25 business days
Delays may occur during holidays or peak periods.
Can I change or cancel my order?
Contact us within 12 hours of placing your order at contact@londonthreads.shop and we'll do our best to help.
My item arrived damaged — what do I do?
Please contact us at contact@londonthreads.shop within 48 hours of receiving your order and include photos of the item. We'll resolve it as quickly as possible.
How do I start a return?
Email us at contact@londonthreads.shop with your order number. Items must be returned within 30 days of delivery in original, unworn condition.